What can Mrs. Hamilton do regarding enrollment in a Medicare Advantage plan via telephone?

Mrs. Hamilton can use a recorded telephone call to complete the enrollment process for a Medicare Advantage plan. This option is allowed because the Centers for Medicare & Medicaid Services (CMS) permits telephonic enrollment in specific situations, particularly when the call is recorded for compliance and verification purposes. Recorded calls ensure that the information provided is accurate and that Mrs. Hamilton's consent is documented, which is essential in the Medicare enrollment process.

This method allows for convenience as it eliminates the need for in-person meetings while still adhering to regulations that protect consumer rights and ensure proper documentation of the enrollment request.